What is Viable?
Viable is a next-generation AI research platform engineered to transform raw, unstructured qualitative data—like open-ended survey responses, support conversations, sales call notes, and employee feedback—into clear, strategic insights. Powered by GPT-4 and fine-tuned for research rigor, Viable goes beyond keyword tagging or sentiment scores: it identifies nuanced themes, uncovers hidden patterns, and surfaces root-cause drivers—all in plain English, with zero manual coding or spreadsheet wrangling.
How to use Viable?
Getting started with Viable takes minutes—not weeks. Connect your data sources with one-click integrations: Zendesk, Intercom, Front, Delighted, SurveyMonkey, Gong, Chorus, or Salesforce for CRM notes. For custom pipelines, use Zapier or upload CSV/Excel files directly. Once synced, Viable's AI automatically cleans, clusters, and interprets your data—generating rich, narrative-style reports, interactive dashboards, and trend alerts you can share across teams instantly.