Univw Features

Univw Features. Univw: Univw is an AI tool that manages customer data & boosts sales cycles. Ideal for real estate, FMCG, banking & small businesses.

Key Features From Univw

Custom Dashboards and Reports for actionable insights

Automated Call QA to ensure script adherence

External Automations for emails, webhooks, etc.

Agent Coaching with AI-based personalized coaching

Notes and Summaries for intelligent information management

Resource Hierarchy-Based Data Access for efficient and secure data management

Integrated Cloud Telephony for seamless click-to-call and call analytics

Data from External Sources for easy data import

Flexible Workflow Engine for custom business flows

Datalake & Visualization for comprehensive data analysis

Univw's Use Cases

Sales - Revolutionize sales approach and drive revenue growth

Automation - Streamline post-sales processes for customer retention

Services - Boost customer loyalty and streamline service job tracking

Customer Support - Reduce support resolution time and increase satisfaction rates