Univw

Univw: AI Tool for CRM & Sales Growth

Univw: Univw is an AI tool that manages customer data & boosts sales cycles. Ideal for real estate, FMCG, banking & small businesses.

🟢

Univw - Introduction

Univw Website screenshot

What is Univw?

Univw is an AI-powered CRM platform designed to transform how businesses manage customer interactions and accelerate sales performance. By intelligently organizing customer data and automating key processes, Univw empowers teams across real estate, FMCG, banking, and small enterprises to build ber relationships and close deals faster.

How to use Univw?

Getting started with Univw involves setting up tailored dashboards for real-time insights, integrating cloud telephony for seamless calling, and automating workflows such as follow-up emails and call logging. Teams can monitor agent performance through AI-driven call analysis, receive personalized coaching recommendations, and generate smart summaries from customer conversations—streamlining operations from lead capture to conversion.

🟢

Univw - Key Features

Key Features From Univw

Custom Dashboards and Reports for actionable insights

Automated Call QA to ensure script adherence

External Automations for emails, webhooks, etc.

Agent Coaching with AI-based personalized coaching

Notes and Summaries for intelligent information management

Resource Hierarchy-Based Data Access for efficient and secure data management

Integrated Cloud Telephony for seamless click-to-call and call analytics

Data from External Sources for easy data import

Flexible Workflow Engine for custom business flows

Datalake & Visualization for comprehensive data analysis

Univw's Use Cases

Sales - Revolutionize sales approach and drive revenue growth

Automation - Streamline post-sales processes for customer retention

Services - Boost customer loyalty and streamline service job tracking

Customer Support - Reduce support resolution time and increase satisfaction rates

🟢

Univw - Frequently Asked Questions

FAQ from Univw

What is Univw?

Univw is an advanced AI-driven CRM solution that centralizes customer data and enhances the efficiency of sales cycles. It's built to serve dynamic industries including real estate, banking, FMCG, and growing small businesses.

How to use Univw?

Univw can be utilized by configuring interactive dashboards, enabling automated call monitoring, applying AI-generated coaching feedback, syncing external tools via webhooks, and creating intelligent meeting notes—all aimed at optimizing team productivity and customer engagement.

What does CRM stand for?

CRM stands for Customer Relationship Management—the practice of managing interactions with current and potential customers using technology.

What is the best CRM for start-ups and small businesses?

Univw is widely recognized as one of the top CRM platforms for startups and small businesses due to its scalability, AI capabilities, and industry-specific customization.

What is the full form of CRM in sales?

In sales, CRM stands for Customer Relationship Management, referring to strategies and tools used to manage sales pipelines and nurture client relationships.

Is there a login for the sales CRM?

Yes, Univw provides a secure login portal for users to access their sales CRM dashboard and manage customer data efficiently.

What are the features of a real estate CRM software?

A real estate CRM like Univw includes lead tracking, property matching, automated communication, appointment scheduling, and deal pipeline visualization to support agents and brokers.

Is there a free CRM for startups?

Yes, Univw offers a free plan tailored for startups, allowing early-stage companies to leverage powerful CRM tools without initial investment.