FAQ from SearchUnify
What is SearchUnify?
SearchUnify is a cognitive platform that powers enterprise search, insights engine, and AI applications to enhance customer support and self-service. With search analytics, intelligent search, and enterprise capabilities, it enables seamless integration with platforms like Salesforce, Zendesk, Dynamics 365, and more to improve information retrieval and proactive support for professionals.
How to use SearchUnify?
Integrating SearchUnify with existing systems allows businesses to gain centralized data access, making information searches more relevant and efficient. It also offers AI tools for advanced customer support and knowledge management.
What are the key features of SearchUnify?
Core features include a cognitive platform, search analytics, intelligent and enterprise search, AI-powered insights, platform integrations, and security for a secure and reliable search experience.
How can businesses leverage SearchUnify?
By integrating SearchUnify into current systems, businesses can unify data access across sources, enhancing customer support with AI-powered tools and efficient knowledge management applications.
What use cases does SearchUnify support?
SearchUnify addresses various needs, including customer support, self-service, community support, knowledge management, customer success, marketing, HR, fraud detection, and digital experience optimization.