SearchUnify

What is SearchUnify?

SearchUnify is an AI-driven cognitive platform designed to streamline enterprise search and customer support. It delivers robust search capabilities and insights across diverse applications, allowing businesses to improve information accessibility and enhance customer engagement. By integrating with platforms like Salesforce, Zendesk, Dynamics 365, Khoros, SharePoint, and others, SearchUnify simplifies knowledge retrieval and optimizes support operations. The platform's AI-driven search improves the speed and accuracy of information discovery, empowering customer support teams and knowledge workers to deliver faster and more effective service.

How to use SearchUnify?

Businesses can leverage SearchUnify by seamlessly connecting it with their existing systems and applications. After integration, users can access data from multiple sources through a single, unified interface, significantly improving search relevancy and response time. SearchUnify’s analytics tools offer insights into user interactions and search patterns, which businesses can use to fine-tune support strategies and improve overall service quality. Additionally, SearchUnify provides a suite of AI-powered tools such as the Virtual Assistant (SUVA), Agent Helper, and Knowbler, which enhance customer support and streamline knowledge management.

Key Features From SearchUnify

Unified cognitive platform

Search analytics

Intelligent search

Enterprise search

Search insights

AI-driven search technology

Integrations & connectors

Data security

Faceted navigation

SearchUnify’s Use Cases

Customer support

Self-service solutions

Community support

Knowledge management

Knowledge-centered services

Customer success enhancement

Marketing insights

Fraud prevention

HR support

Intelligent digital experiences

• SearchUnify Support Email & Customer service contact & Refund contact etc.

  For customer support, reach out to SearchUnify at: [email protected]. For further contact options, visit the contact us page(https://www.searchunify.com/contact-us/)

• SearchUnify Company

  Company Address: 340 E Middlefield Rd, Mountain View, CA 94043, USA.

  For more about SearchUnify, visit the about us page(https://www.searchunify.com/company/about-us/).

• SearchUnify Facebook

  Connect on Facebook: https://www.facebook.com/SearchUnify/

• SearchUnify Youtube

  Subscribe on YouTube: https://www.youtube.com/channel/UCHQdHTFzWRKj5xg1nFoZPTg

• SearchUnify LinkedIn

  Follow on LinkedIn: https://www.linkedin.com/showcase/25048226/

• SearchUnify Twitter

  Follow on Twitter: https://twitter.com/SearchUnify

FAQ from SearchUnify

What is SearchUnify?

SearchUnify is a cognitive platform that powers enterprise search, insights engine, and AI applications to enhance customer support and self-service. With search analytics, intelligent search, and enterprise capabilities, it enables seamless integration with platforms like Salesforce, Zendesk, Dynamics 365, and more to improve information retrieval and proactive support for professionals.

How to use SearchUnify?

Integrating SearchUnify with existing systems allows businesses to gain centralized data access, making information searches more relevant and efficient. It also offers AI tools for advanced customer support and knowledge management.

What are the key features of SearchUnify?

Core features include a cognitive platform, search analytics, intelligent and enterprise search, AI-powered insights, platform integrations, and security for a secure and reliable search experience.

How can businesses leverage SearchUnify?

By integrating SearchUnify into current systems, businesses can unify data access across sources, enhancing customer support with AI-powered tools and efficient knowledge management applications.

What use cases does SearchUnify support?

SearchUnify addresses various needs, including customer support, self-service, community support, knowledge management, customer success, marketing, HR, fraud detection, and digital experience optimization.