Key Features From Comments Analytics: AI Tool for Customer Insights
Sentiment Analysis
Comments Analytics extracts subjective information and emotions from comments to understand the social sentiment of a brand or product.
Named Entity Recognition
Locate and classify named entities mentioned in unstructured text with Comments Analytics.
Key Phrase Extraction
Identify popular topics of discussion by extracting the most important words and expressions from comments using Comments Analytics.
Predict Customers' Needs
Utilize machine learning models in Comments Analytics to predict future customer needs and preferences.
No-Code Text Analytics
Comments Analytics provides a user-friendly interface for obtaining comment insights without the need for coding skills.
Scalability
Handle a large number of requests in real-time and offer scalable infrastructure for increased workload or demands with Comments Analytics.
Immediate Support
Comments Analytics offers 24/7 ticket support, dedicated sales managers, and available engineers to assist users.
Custom Analysis and Websites
Customize inference models for texts in different websites and obtain custom insights from machine learning models with Comments Analytics.
Multiple Use Cases
Improve marketing strategies, product offerings, and customer loyalty with insights from videos, social posts, product pages, and more using Comments Analytics.