FAQ from Comments Analytics: AI Tool for Customer Insights
What is Comments Analytics?
Comments Analytics is an AI-powered platform that extracts and analyzes comments from various sources, providing valuable insights into customer thoughts, feelings, motivations, and decision-making processes.
How to use Comments Analytics?
To use Comments Analytics, import comments via copy/paste, website crawling, or Excel CSV/XLSX file. The platform supports 23 languages and uses advanced NLP techniques to analyze comments and extract key phrases. Customize and deploy models for clean insights.
What types of comments can be analyzed?
Comments Analytics can analyze comments from web pages, social media posts, videos, and more.
What languages are supported for comment analysis?
Comments Analytics supports analysis in 23 languages, including English, Spanish, French, German, Chinese, and more.
Can I customize the analysis for different websites?
Yes, Comments Analytics allows flexibility in customizing inference models to analyze texts from different websites.
How can Comments Analytics help improve marketing strategies?
Comments Analytics provides insights into customer preferences, pain points, and areas for improvement, helping optimize marketing strategies and develop more effective campaigns.
Is technical coding knowledge required to use Comments Analytics?
No, Comments Analytics offers a user-friendly interface and pre-built models, enabling users to obtain comment insights without coding skills.