VUBO Frequently Asked Questions

FAQ s into scroll-stopping video assets — no stock footage, no actors, no licensing headaches.

Cross-Platform Repurposing

Create one core video, then instantly reformat it for TikTok, Instagram, Snapchat, and YouTube — each version tuned to platform-native behavior and audio trends.

FAQ from VUBO

What platforms are the videos optimized for?

Can I customize my videos?

How long does it take to generate a video?

Can I monetize the videos I create?

Is my content copyright-free?

How do credits work?

Can I cancel my subscription?

What's your refund policy?

Do I need prior video editing experience?

Is there a free trial before I commit?

What if I'm not happy with the generation?

• VUBO Support Email & Customer Service Contact & Refund Contact

  For urgent assistance, refunds, or technical issues, reach out via our dedicated support portal.

• VUBO Company

  VUBO Company name: VUBO, INC.

  VUBO Company address: San Francisco, CA — operating globally.

  Learn more about our mission and team: About VUBO.

• VUBO Login

  Access your dashboard: VUBO Login

• VUBO Sign up

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FAQ from VUBO

What is VUBO?

VUBO is an AI-native video co-pilot engineered for virality — transforming ideas into algorithm-friendly, retention-optimized short videos in under 30 seconds. Designed for creators who prioritize speed, scalability, and results over software complexity.

How to use VUBO?

It’s intentionally frictionless:
1. Choose a trend-aligned template.
2. Enter your topic or let AI brainstorm.
3. Adjust voice, visuals, captions, and pacing.
4. Generate → Review → Export → Publish.

What platforms are the videos optimized for?

VUBO outputs are natively formatted for TikTok, YouTube Shorts, Instagram Reels, Facebook Reels, and Snapchat Spotlight — including aspect ratio, resolution, caption placement, and audio waveform optimization. Future updates will include horizontal formats for YouTube and LinkedIn.

Can I customize my videos?

Yes — deeply. Beyond text and voice, you can tweak timing, transitions, background motion, subtitle styling, music intensity, and even scene-level AI prompts (e.g., “make this moment feel suspenseful”). Customization expands with every major release.

How long does it take to generate a video?

Standard 60-second videos generate in 12–28 seconds. Complex scenes (e.g., multi-character texting stories with animated reactions) may take up to 45 seconds. Generation speed scales with your plan tier — Pro and Business users enjoy priority queue access.

Can I monetize the videos I create?

Yes — all VUBO-generated content is licensed for commercial use, including monetization on YouTube, TikTok, and affiliate channels. We comply with platform copyright guidelines and provide documentation for Content ID disputes. Always verify third-party assets (e.g., uploaded logos) fall within fair use or licensing terms.

Is my content copyright-free?

VUBO generates original video assets using proprietary AI models and licensed media libraries. You retain full ownership of your input prompts and final outputs. Uploaded assets remain your responsibility — but VUBO never claims rights to your creations.

How do credits work?

Credits = seconds of AI video generation. One credit = one second of output. Premium templates (e.g., cinematic history reels) consume 1.5x credits; business-tier templates use 2x. You’ll always see the exact credit cost before generation — and unused credits roll over for 90 days (unlike subscription-only plans where credits expire monthly).

Can I cancel my subscription?

Absolutely. Cancel anytime from your account settings. Your access remains active through the end of your paid billing cycle — no prorated charges or hidden fees.

What's your refund policy?

We offer a 30-day, no-questions-asked refund on annual and monthly subscriptions — provided fewer than 10 videos have been generated. Bonus credits, add-ons, or lifetime plans are non-refundable. Refunds are processed within 3 business days.

Do I need prior video editing experience?

None. VUBO replaces editing — not just simplifies it. If you can type a sentence and click “Generate”, you’re qualified. Our UI is purpose-built for non-designers, non-technicians, and non-native English speakers alike.

Is there a free trial before I commit?

We offer a **7-day free starter plan** — no credit card required. Includes 50 credits (≈ 50 seconds of video), full template access, and basic exports. Upgrade anytime to unlock HD downloads, custom branding, and priority rendering.

What if I'm not happy with the generation?

VUBO includes one-click regeneration with AI-guided refinements (e.g., “make voice warmer”, “add more pauses”, “increase text contrast”). If results still miss the mark, our support team will manually assist — or issue credits for your next attempt. Your success is our KPI.

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