FAQ from TypeGenie - Chrome Extension
What is TypeGenie?
TypeGenie is an AI-powered Chrome extension built to optimize Zendesk workflows by offering real-time, intelligent sentence completions during ticket responses.
How to use TypeGenie?
Install the extension in Chrome, authenticate with your Zendesk account, and begin receiving smart response suggestions instantly while composing messages.
How does TypeGenie enhance customer service efficiency?
By delivering accurate, personalized text predictions in real time, TypeGenie helps agents respond faster, reduce errors, and maintain a consistent, professional tone across all support interactions.