FAQ from Ticket AI
What is Ticket AI?
Ticket AI is a bot for Discord that uses AI to automate ticket creation and support responses, simplifying customer support management and delivering tailored responses using custom training data.
How to use Ticket AI?
To use Ticket AI, upload your support documents to train it. When users open tickets, Ticket AI will respond based on the information provided, offering 24/7 customer service.
How do I use Ticket AI?
Simply upload your support documents to train Ticket AI. Once customers initiate tickets, the bot will manage responses, providing reliable support around the clock.
What are the key features of Ticket AI?
Ticket AI offers features such as automated ticket management, an AI-driven support system, seamless training data integration, dedicated channels, ephemeral replies, generative AI response capabilities, and round-the-clock availability with high response accuracy.
What are the use cases for Ticket AI?
Ticket AI is ideal for automating customer support, streamlining inquiry management, reducing response times, and boosting customer satisfaction.
Is there a free trial available?
Yes, Ticket AI offers a 7-day free trial for all new servers.
Where can I find pricing information?
Pricing details are available on the website.