FAQ from Syncly
What is Syncly?
Syncly is an AI-powered tool that automatically categorizes and analyzes customer communication. It helps customer-facing teams understand urgent customer issues at scale.
How to use Syncly?
Syncly empowers businesses to automatically categorize and analyze customer feedback using AI. It provides a scalable solution for feedback management and enables prioritization based on revenue impact.
What does Syncly do?
Syncly uses AI to automatically categorize and analyze customer feedback, helping customer-facing teams understand urgent customer issues.
How does Syncly categorize feedback?
Syncly utilizes AI-powered categorization to analyze feedback and uncover hidden negative signals.
Can Syncly help prioritize customer issues?
Yes, Syncly enables businesses to prioritize major issues specific to desired customer segments based on revenue impact.
Is Syncly a centralized platform for customer feedback data?
Absolutely! Syncly offers a centralized platform that allows all team members to access and utilize customer feedback data effectively.