FAQ from SureSteps | AI Powered Documentation for Customer Support
What is SureSteps | AI Powered Documentation for Customer Support?
SureSteps is an AI-powered platform that enables companies to create seamless step-by-step instructions for customer support. By combining automation with human interaction, SureSteps enhances the support experience and provides intelligent guides for employees and customers.
How to use SureSteps | AI Powered Documentation for Customer Support?
Using SureSteps is effortless. With its intuitive graphical interface, users can create procedures in minutes, incorporating instructions, images, and videos at each step. Publishing your documentation is as simple as clicking a button, ensuring easy access for your employees and customers.
Is SureSteps free for use?
SureSteps offers a free account with basic features, allowing users to sign up and create personalized step-by-step instructions. Unlocking interactive support and additional features is available through premium subscription plans.
How does AI work in SureSteps for customer support?
SureSteps utilizes advanced AI technology to provide context-based answers and solutions to customer queries. By bridging the gap between documentation and support, SureSteps ensures accurate and efficient assistance, ultimately improving the overall support experience.