What is Stylo? - AI Tool for Support & Customer Experience
Stylo is an AI-powered assistant designed to enhance the customer support experience by providing valuable recommendations on how to effectively allocate time. Its advanced features include automatic ticket translation, predictive customer satisfaction analysis, real-time identification and escalation of angry tickets, and the generation of unique responses tailored to each customer query. By integrating with Zendesk, Stylo ensures AI assistance is available in every language, ensuring seamless support for global customer bases.
How to use Stylo?
To harness the power of Stylo, simply integrate it with your Zendesk ticketing system. Once integrated, Stylo Assist becomes readily available in every Zendesk ticket, empowering your support agents with AI-driven assistance. Stylo Assist can analyze customer comments and problems, generate unique responses, translate tickets to and from any language, predict customer satisfaction, and swiftly identify and escalate angry tickets. Experience Stylo's capabilities by pasting a real customer comment or problem from a ticket, and witness how it generates a suggested response tailored to the situation.