FAQ from Stylo
What is Stylo?
Stylo is an AI-powered assistant designed to enhance the customer support experience by providing valuable recommendations on how to effectively allocate time. Its advanced features include automatic ticket translation, predictive customer satisfaction analysis, real-time identification and escalation of angry tickets, and the generation of unique responses tailored to each customer query. By integrating with Zendesk, Stylo ensures AI assistance is available in every language, ensuring seamless support for global customer bases.
How to use Stylo?
To harness the power of Stylo, simply integrate it with your Zendesk ticketing system. Once integrated, Stylo Assist becomes readily available in every Zendesk ticket, empowering your support agents with AI-driven assistance. Stylo Assist can analyze customer comments and problems, generate unique responses, translate tickets to and from any language, predict customer satisfaction, and swiftly identify and escalate angry tickets. Experience Stylo's capabilities by pasting a real customer comment or problem from a ticket, and witness how it generates a suggested response tailored to the situation.
How does Stylo Assist work?
Stylo Assist works by analyzing customer comments and problems in Zendesk tickets. It uses AI to generate unique responses to each ticket, translate tickets to and from any language, predict customer satisfaction, and identify and escalate angry tickets in real-time.
Can Stylo Assist be integrated with Zendesk?
Yes, Stylo Assist can be integrated with Zendesk to provide AI assistance to support agents. It is available in every Zendesk ticket, allowing agents to efficiently handle customer queries in multiple languages.
What is the pricing for Stylo Assist?
Stylo Assist is priced at $10 per agent per month.
What are the core features of Stylo?
The core features of Stylo include generating unique responses to every ticket, automatically translating tickets to and from any language, predicting customer satisfaction, and identifying and escalating angry tickets in real-time.
What are the use cases for Stylo?
Stylo can be used to improve customer satisfaction and response time, efficiently manage support teams by pinpointing knowledge gaps and process improvements, proactively address customer issues before negative reviews or feedback, and enhance customer support with accurate sentiment analysis.