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FAQ from Simple Phones: Answers to Your Common Queries
What is Simple Phones and how does it work?
Simple Phones is an AI phone agent service that ensures businesses never miss a call from a customer. By utilizing AI technology, Simple Phones can answer incoming calls, handle customer inquiries, and provide a consistent brand experience. To get started, sign up and generate a starter AI agent by providing business information. The AI agent can be customized to answer calls, book meetings, and leave messages. Simple Phones also offers support for language, accents, behavior, phone number, and integrations.
How much does Simple Phones cost?
Simple Phones offers affordable plans starting at $49 per month for 100 calls. There is no commitment, and the plans can be upgraded or downgraded according to your needs. The cost includes the phone line and agent development.
Can the AI agent handle complex customer inquiries?
Yes, the AI agent can be highly customized to handle complex customer inquiries. Additional features such as price calculators, custom knowledge bases, or searchable directories can be added to cater to your specific requirements.
What countries does Simple Phones support?
Simple Phones offers phone numbers in various countries, including the United States, Canada, United Kingdom, Germany, Japan, and more. Additional documentation may be required for certain countries.
Can I continue using my existing business phone number?
Absolutely! You can continue using your existing business phone number and forward missed calls to the number provided by Simple Phones. This ensures a seamless transition and uninterrupted communication.
Does the AI agent integrate with my customer management system?
Yes, Simple Phones can integrate with popular customer management systems or custom systems to fulfill customer requests and ensure that information is sent to the right place. This integration streamlines your workflow and enhances customer service.
Can I see a demo before signing up?
Yes, Simple Phones offers a demo agent that can be used to book appointments, answer general questions, or leave a message. You can also schedule live calls with the Simple Phones team to see the AI agent in action.
What if I have more questions or need assistance?
The Simple Phones team is dedicated to providing prompt assistance. You can utilize the live chat feature or email support for any questions or concerns you may have. The team is committed to ensuring a successful integration of AI into your business.