FAQ from ReviewReply.AI
What is ReviewReply.AI?
ReviewReply.AI is an innovative AI-powered tool designed to help businesses efficiently manage and respond to customer reviews. By automating the review response process, this powerful system saves businesses time while ensuring timely and specific replies to customer feedback.
How to use ReviewReply.AI?
Using ReviewReply.AI is simple. Just connect your business's online listings to the system, and it will monitor all of your reviews. The artificial intelligence technology behind ReviewReply.AI generates responses that can be reviewed and edited by you before they are sent to customers. The system also offers a convenient location management dashboard to keep you informed about new reviews.
How does this work?
ReviewReply.AI seamlessly connects to your business's online listings, monitoring all of your reviews. It leverages artificial intelligence to generate responses that can be reviewed and edited by you. Once you're satisfied, the system sends the tailored responses to your customers on your behalf.
How much does this cost?
Pricing for ReviewReply.AI depends on factors such as the number of locations, industry, and monthly review volume. The team at ReviewReply.AI is committed to finding the best pricing solution for your specific needs, offering flexible options that align with your budget.
Who do you work with?
ReviewReply.AI serves businesses across a wide range of industries, including hotels, restaurants, tire shops, car dealerships, home services, legal practices, and healthcare facilities. Whatever your industry, ReviewReply.AI can help you efficiently manage and respond to customer reviews.
What sites do you monitor?
At present, ReviewReply.AI monitors and replies to reviews on Facebook and Google. The team is actively exploring the addition of more sites in the future and welcomes suggestions from users.
Can you tailor your responses to my brand?
Absolutely! ReviewReply.AI understands the importance of maintaining brand consistency. By collecting data on your past reviews and responses, ReviewReply.AI can create customized responses unique to your brand. Please note that this service is available for an additional fee.
Do you update me on new reviews?
Yes! ReviewReply.AI provides a location management dashboard that keeps you informed about new reviews in real-time. You can even set specific criteria to receive notifications for reviews with certain star ratings, ensuring you never miss an opportunity to engage with your customers.