ResolveAI Frequently Asked Questions

ResolveAI Frequently Asked Questions. ResolveAI: A powerful AI tool that automates customer inquiries—smart, fast, and built for business. ResolveAI is your ultimate ai tool.

FAQ s, and internal playbooks—to deliver context-aware, on-brand answers—24/7, without scripting or developer dependency.

How to use ResolveAI?

Getting started takes minutes: sign up, upload your business resources (PDFs, URLs, Notion pages, or help center articles), and let ResolveAI auto-ingest and index your content. Then personalize tone, voice, logo, and response style in under 5 minutes. Embed the ready-to-go widget on your site—or deploy across WhatsApp, Instagram DMs, Facebook Messenger, Slack, or email—instantly. Real-time alerts keep your team looped in when escalation is needed, so human agents step in seamlessly—only when it matters.

Key Features From ResolveAI

Train with your proprietary knowledge—no APIs, no spreadsheets

Design a branded conversational experience: logo, colors, welcome script, and personality

One-click integrations: embed on any website (WordPress, Shopify, Webflow) or connect to top messaging channels

Smart handoff system: get notified instantly on high-intent queries, urgent requests, or unresolved issues

Live agent mode: jump into active chats with full conversation history and context

ResolveAI's Real-World Use Cases

Instant customer support—reduce ticket volume by up to 65%

Qualified lead engagement—capture & route sales-ready conversations

Self-serve FAQ resolution—cut support response time from hours to seconds

Dynamic product guidance—answer specs, comparisons, compatibility, and use cases

Real-time order status & return policy assistance—no backend integration required

FAQ from ResolveAI

What is ResolveAI?

ResolveAI is a business-grade AI inquiry resolver—not just a chatbot. It ingests your unique content, understands your industry jargon and customer language, and responds with precision, consistency, and brand authenticity—no fine-tuning or ML expertise required.

How do I get started with ResolveAI?

Create an account, point ResolveAI to your public website or upload key documents (PDFs, Google Docs, Confluence spaces), then customize appearance and behavior. Your AI goes live in under 10 minutes—with zero coding, no IT involvement, and full GDPR/CCPA-compliant data handling.

Can ResolveAI handle complex or multi-step questions?

Absolutely. Using retrieval-augmented generation (RAG), ResolveAI cross-references multiple sources—e.g., a returns policy + shipping SLA + inventory status—to generate accurate, nuanced replies. It even detects ambiguity and asks clarifying questions—just like your best support agent.

How does ResolveAI ensure data privacy and security?

Your data never trains third-party models. All documents, conversations, and configurations remain encrypted and isolated within your ResolveAI environment—hosted on SOC 2-certified infrastructure. We don’t sell, share, or retain your information beyond operational necessity.

Do you offer customization for enterprise workflows?

Yes. Enterprise customers receive dedicated onboarding, custom API connectors (CRM, ERP, ticketing systems), SSO (SAML/OIDC), audit logs, SLA guarantees, and white-glove support. Contact sales for tailored deployment options.

Is there a free trial—and what does it include?

Yes. Try ResolveAI risk-free for 10 days—full access to all features, unlimited training data, all integrations, and priority support. No credit card required to start. Cancel anytime before day 10—no charges applied.

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