FAQ from Rep AI Home
What is Rep AI Home?
Rep AI Home is Shopify's pioneering AI Sales Concierge chatbot tailored for eCommerce, leveraging the Rescue Algorithm and ChatGPT to craft personalized shopping experiences for users.
How to use Rep AI Home?
To utilize Rep AI Home, merchants can initiate a free trial or book a demo. The AI performs a thorough scan of the merchant's website and offers a conversational shopping assistant powered by ChatGPT. This assistant oversees the entire shopping process, including checkout, through the chat interface. Merchants can query Rep on any website-related matter, and it will respond with relevant and concise information. The AI understands natural language, suggesting complementary products to enhance upselling and average order values. Furthermore, the Rescue Algorithm helps predict when a shopper may leave the site, initiating a conversation to draw them back. Rep is also designed to support multiple languages and provides round-the-clock assistance.
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