FAQ from RefineBase
What is RefineBase?
RefineBase is not just another editing service—it’s a purpose-built AI engine that detects and repairs distortion patterns unique to generative models (e.g., Stable Diffusion, DALL·E, MidJourney). It delivers consistent, professional-grade refinements at scale—no manual intervention required.
How to use RefineBase?
Select a subscription tier, integrate your file-sharing method, and submit distorted images with optional style notes or reference examples. Our system auto-queues, analyzes, and refines each image—then delivers polished results via your chosen channel.
Why use RefineBase?
Because consistency matters. Freelancers vary in skill and speed; agencies charge per asset. RefineBase offers predictable quality, unlimited volume, and enterprise-grade reliability—all for one transparent monthly fee.
Why not just hire a full-time image editor?
A dedicated editor can’t match the throughput, cost-efficiency, or algorithmic precision needed for high-volume AI image workflows—especially when distortions follow complex, model-specific patterns that require specialized detection logic.
How fast is the delivery?
92% of requests are completed and delivered within 48 business hours. Priority queues are available for urgent campaigns.
How does the pause feature work?
Your subscription remains active but billing pauses—ideal for seasonal campaigns or project-based workflows. Resume anytime without re-onboarding or data loss.
How do I send images?
You can upload directly through our secure portal, share a read-only link to a Google Drive or Dropbox folder, or post image batches and instructions to your dedicated Trello board—fully synced with our processing pipeline.
What is one request?
A “request” is a single batch submission—whether it contains 1 or 100 images—sent together with shared context (e.g., “fix hands and improve lighting”). The Standard plan supports one concurrent request; Pro supports two.
Are there any refunds if I don’t like the service?
We offer a 7-day onboarding support period where our team works closely with you to calibrate outputs to your brand’s aesthetic. Due to the customized nature of AI refinement and resource-intensive processing, subscriptions are non-refundable after this phase—but we guarantee satisfaction through iterative refinement until goals are met.