FAQ from Picaii
What is Picaii?
Picaii is a next-generation AI imaging tool that converts your personal closeup photos into exceptionally realistic, stylistically rich AI portraits—guided entirely by your unique textual prompts and aesthetic preferences.
How to use Picaii?
Start by creating an account or logging in. Upload a curated set of closeup photos—focused on one adult subject, with visible shoulders, expressive faces, and environmental variety. Our AI analyzes these references intelligently, then generates high-fidelity AI images aligned with your prompt and selected style—no technical expertise required.
Will my pictures be visible to others?
No. All uploaded images are processed in strict isolation and never shared, stored beyond necessity, or used for training. You retain full control—sharing is optional and always user-initiated.
Can I use my AI-generated photos elsewhere?
Absolutely. You own full commercial and personal usage rights to every image generated through Picaii—subject only to adherence to our Acceptable Use Policy and applicable laws.
Is the payment process safe?
Yes. All transactions are handled via Stripe—a PCI-DSS Level 1 certified, globally trusted payment processor—ensuring bank-grade encryption and zero exposure of sensitive financial data.
How are my photos being handled?
Your images are encrypted in transit and at rest, stored temporarily on AWS S3 with strict access controls and short-term retention. Pre-signed URLs ensure secure, time-limited transfers—and Picaii is fully compliant with GDPR, CCPA, and international privacy standards.
Is it possible to receive a refund?
Refunds are available within 24 hours of purchase—provided no image generation has been triggered. Once processing begins, outputs are non-refundable due to resource allocation and irreversible AI computation. Full details are outlined in our Refund Policy.
Are minors allowed on the platform?
No. Picaii strictly prohibits uploads involving individuals under 18. This policy safeguards privacy, complies with global child protection regulations, and ensures ethical AI deployment—all accounts require age verification during signup.