FAQ from Nurmonic
What is Nurmonic?
Nurmonic is an intelligent, self-adapting Discord bot engineered to deepen community connection through generative AI. Unlike static bots, it interprets conversational nuance, generates rich multimedia, and evolves alongside your server—making every interaction more meaningful, memorable, and on-point.
How to use Nurmonic?
After inviting Nurmonic to your server, head to the web dashboard to configure permissions, assign roles, and select—or craft—a persona that matches your community’s identity. Then let it engage organically: answer questions, generate memes, triage support requests, or even co-create lore and events with members.
How do I change the chat persona of the bot?
You can switch between pre-optimized personas instantly—or fine-tune responses using natural language prompts (e.g., “Respond like a friendly tech mentor who avoids jargon”). Persona settings persist per channel or role, enabling granular control without complexity.
Can Nurmonic assist with support tickets?
Absolutely. Nurmonic integrates directly with Discord’s ticket system (and common third-party tools), auto-summarizing issues, suggesting solutions from your knowledge base, escalating complex cases, and keeping users updated—all while preserving your brand voice and support standards.
What is included in the different pricing tiers?
Nurmonic offers three scalable plans: Free (core engagement + 10 personas), Premium (priority inference, custom personas, image/video generation, and analytics), and Pro (API access, SSO, dedicated moderation workflows, and white-label branding)—each built for growth, not gatekeeping.