FAQ from Moly.ai
What is Moly.ai?
Moly.ai is a personalized chatbot that provides instant customer support by delivering real-time answers to visitors' questions. It is trained on your specific website content and files to provide tailored responses, resulting in exceptional customer experiences.
How to use Moly.ai?
1. Create Chatbot: Define the chatbot name and design.n2. Add Sites: Select all the pages on your website that you want to use to train the AI.n3. Add Files: Include any files, such as PDFs, Excel, Word, and text files, that might be helpful for the AI to answer customer questions.n4. Train: Wait a couple of minutes until the AI gets trained.n5. Done! Embed the chatbot in your website and you are ready to take customer queries.
How do I use Moly.ai?
To use Moly.ai, follow these steps:n1. Create your chatbot by defining its name and design.n2. Add the pages on your website that you want to use to train the AI.n3. Include any helpful files like PDFs, Excel, Word, or text files.n4. Wait a few minutes for the AI to get trained.n5. Embed the chatbot in your website to start receiving and answering customer queries.
What are the core features of Moly.ai?
The core features of Moly.ai include:n- Personalized responses trained on your website content and files.n- User-friendly interface for smooth interactions.n- Boosts sales and conversions by addressing customer queries.n- Quick setup without any coding required.
What are the use cases of Moly.ai?
Some use cases of Moly.ai include:n- Instant customer support.n- Enhanced customer experiences.n- Streamlined resolution of customer queries.n- Efficient handling of visitor questions.n- Reduced doubts and increased customer confidence.