FAQ from Merlin AI
What is Merlin AI?
Merlin AI is a lightweight yet powerful Chrome extension that brings top-tier AI models—including GPT-4, Claude2, and Llama 2—directly into your browser. With just one keystroke, you can interact with AI on any webpage to get summaries, write content, or find answers instantly.
How to use Merlin AI?
After installing the extension and creating a free account, simply press Ctrl + M (Windows/Linux) or Cmd + M (Mac) while browsing to open Merlin. You can also click the Merlin icon on supported platforms like Gmail, Twitter, and LinkedIn for quick access.
How does Merlin AI work?
Once installed, Merlin runs in the background of your browser. When activated via shortcut or button, it analyzes selected text or your query and delivers AI-generated responses using state-of-the-art models—all within seconds and right on the current page.
What is the difference between Merlin Teams and Merlin Pro Plans?
Merlin Teams offers a flexible pay-per-use model ideal for organizations, allowing cost distribution across team members with centralized admin controls. Merlin Pro is tailored for individual users who want unlimited daily usage without sharing resources.
Is Merlin free to use?
Yes! Merlin AI offers 102 free queries per day for every user. Queries used depend on the model: GPT-3.5 uses 1 per request, while GPT-4 uses 30. No personal data is tracked unless explicitly sent during a query.
Do I need a ChatGPT account?
No. Merlin operates independently—you don't need OpenAI credentials. Just create a free account at getmerlin.in and start using AI instantly.
Which search engines does Merlin support?
Merlin integrates smoothly with major search engines including Google, Bing, Baidu, DuckDuckGo, Yahoo, and Yandex, enhancing your results with AI-powered insights in real time.
How do I install Merlin in my browser?
To install: 1) Visit the Chrome Web Store; 2) Search for “Merlin AI”; 3) Click “Add to Chrome”; 4) Complete setup through the onboarding page. No restart required—just refresh open tabs if needed.
Which AI models power Merlin?
Merlin leverages multiple models including GPT-3.5 (text-davinci-003), GPT-4, Claude2, and Meta’s Llama 2, giving users flexibility based on speed, depth, and query type.
What's the difference between ChatGPT and GPT-3?
GPT-3 is a foundational large language model with 175 billion parameters, capable of diverse text generation. ChatGPT is a fine-tuned version optimized for conversation. While GPT-3 powers many applications via API, ChatGPT focuses on dialogue—and Merlin gives you access to both and beyond.
What counts as a query in Merlin?
A query is counted each time you send a prompt to Merlin by pressing Enter. Automatic suggestions on search pages (like Google) are free and do not consume queries.
Why am I seeing: 'Your prompt or context is too long!'?
This error appears when your input exceeds 3500 characters in English. To resolve, shorten your message or break it into smaller parts for processing.
How do I track my daily query usage?
Your remaining query count is displayed in the top-left corner of the Merlin interface whenever you launch it with Ctrl/Cmd + M.
Do I need to refresh websites after installing Merlin?
Tabs open before installation require a refresh to activate Merlin. New tabs opened afterward will have Merlin ready by default. If Merlin doesn't appear, a quick refresh usually fixes it.
ChatGPT is banned in my country—can I still use Merlin?
Yes. Merlin works globally, regardless of local restrictions on other AI tools. You can access its full functionality from any location.
Why do I see: 'Our Servers Are Running Too Hot!'?
This temporary message indicates high demand or brief unresponsiveness from upstream APIs (like OpenAI). It typically resolves within an hour.
What’s the advantage of Merlin for Teams over ChatGPT?
Merlin for Teams enables secure, collaborative AI use across websites with live web access, real-time data retrieval, and strict privacy controls. Unlike standard ChatGPT, it ensures company data never leaks to external models, managed through a central admin dashboard.
Can I monitor my team’s Merlin usage?
Yes. Admins can view detailed word and query usage across team members anytime via the Merlin Business dashboard.
Can I customize Merlin for my business needs?
Absolutely. Reach out to [email protected] for custom integrations, branding, or workflow enhancements tailored to your organization.
Can my teammates see my Merlin searches?
No. Individual queries remain private. Only aggregate word usage is visible to admins—your content stays confidential.
Can I use Merlin for Teams if ChatGPT is blocked locally?
Yes. Merlin bypasses regional limitations and remains fully functional worldwide for both individuals and teams.
What is the pricing model for Merlin for Teams?
Merlin for Teams follows a pay-as-you-go structure. Start with a $50 credit and use it across your team at your own pace—no fixed monthly limits.
Is there a monthly usage cap for Merlin for Business?
No. The Merlin for Business plan includes unlimited usage, letting teams scale AI adoption freely.
Can I add only select members to Merlin for Teams?
Yes. You can invite specific employees, departments, or the entire organization—flexibility is built-in.
What payment methods are accepted?
We accept all major credit cards, ensuring smooth and secure transactions for both individual and team plans.
Can I switch from Merlin Pro to Merlin Teams?
Yes. At the end of your billing cycle, cancel your individual plan and upgrade to Teams. If mid-cycle, contact [email protected] for assistance with migration.
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Merlin AI Discord
Join the Merlin AI community on Discord: https://discord.gg/ZnhUMV3NbD. For more details, visit here (/discord/znhumv3nbd).
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Merlin AI Support Email & Customer Service
Contact us at [email protected] for support, refunds, or technical inquiries.
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Merlin AI Login
Log in to your account: https://www.getmerlin.in/login?returnUrl=/&
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Merlin AI Pricing
View plans and pricing: https://www.getmerlin.in/pricing
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Merlin AI YouTube
Subscribe to our channel: https://www.youtube.com/@merlin_ai/videos//?sub_confirmation=1&
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Merlin AI LinkedIn
Follow us on LinkedIn: https://www.linkedin.com/company/foyer-work
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Merlin AI Twitter
Stay updated: https://twitter.com/foyerwork&
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Merlin AI Instagram
Follow on Instagram: https://www.instagram.com/merlin.ai.assistant/