FAQ from Magnifi
What is Magnifi?
A next-generation AI video intelligence platform built for media enterprises — enabling automated analysis, contextual tagging, highlight extraction, and multi-format publishing — all within a unified, scalable SaaS interface.
How to use Magnifi?
Connect via API, ingest RTMP/HLS/SRT live feeds, or upload MP4 files. Magnifi processes video in near real time, surfaces key moments, generates metadata-rich highlights, and outputs optimized assets for TikTok, Instagram Reels, YouTube Shorts, broadcast graphics, and CMS integrations.
What problems does Magnifi solve?
It eliminates manual video curation bottlenecks — accelerating time-to-publish by up to 90%, reducing production costs, ensuring consistent brand-safe output, and maximizing audience engagement across fragmented digital ecosystems.
How does your pricing model work?
We offer flexible, usage-based enterprise plans — including volume tiers, concurrent stream allowances, and custom SLAs. All plans include a no-risk 14-day trial. Schedule a demo to receive a tailored quote.
How can I send a live or recorded video to Magnifi?
Support for live ingestion includes RTMP, HLS, and SRT protocols. Recorded content is accepted in MP4 (H.264/AAC), MOV, and MKV formats. Our RESTful API enables seamless integration with existing MAM, CMS, or broadcast automation systems.
Do you provide training or onboarding assistance?
Yes — every customer receives dedicated onboarding support, role-based training modules, documentation portals, and access to our Customer Success team throughout implementation and scale-up.
Can I export data from your platform?
Absolutely. Export fully rendered videos, JSON metadata (including timestamps, confidence scores, and object/action labels), thumbnails, subtitles, and analytics dashboards — directly to cloud storage, FTP, CMS, or social APIs.
Where can I see some of your past work or projects?
Explore verified case studies, ROI benchmarks, and deployment timelines in our Resources Hub, featuring results from top-tier broadcasters and sports organizations.
How long does it take to set up and get started with your software?
Standard dashboard provisioning takes 3–5 business days. With pre-built connectors and guided workflows, most teams begin processing video within 48 hours of onboarding.
Are there any usage limitations on the software?
Limits are defined per subscription tier (e.g., minutes processed/month, concurrent streams, API call volume) — and are fully negotiable for enterprise agreements requiring elasticity or burst capacity.
Do you need any additional data feed to capture meta tags from a video?
No external metadata or sidecar files required. Magnifi’s self-supervised AI models infer semantic context, player identification, event classification (e.g., goal, tackle, celebration), and sentiment directly from pixel and audio data.
Can I customize your solution to fit my specific needs?
Yes — from custom highlight rules and league-specific tagging taxonomies to white-labeled UIs and private model fine-tuning. Our Professional Services team delivers tailored AI solutions for complex media workflows.
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