Kili Introduction

Kili Introduction. Kili: Revolutionize customer service with this AI tool. Get reliable on-demand support for customer-facing teams. Personalized and accurate responses.

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Kili: Revolutionize customer service with this AI tool

Introducing Kili, an AI customer service assistant that is here to revolutionize customer support for your teams. With Kili, get reliable and on-demand support that is personalized and provides accurate responses based on your company's knowledge.

How Kili Works

To start using Kili, simply sign up and create an account. Once you're logged in, import your existing knowledge base and documents to enable Kili's AI assistant. Whether it's drafting help articles, customer communication, or deploying a chatbot via API, Kili can do it all. Plus, it continuously learns from feedback to enhance its performance over time.

Revolutionize Customer Service with Kili's Key Features

Reliable and on-demand support for customer-facing teams

Personalized and accurate responses leveraging company knowledge

Create help articles and customer communication effortlessly

Instantly resolve customer service tickets with Chrome Extension

Effortlessly deploy chatbots to handle customer queries

Automatically learn from feedback and recommend actions

Kili's Use Cases

Generate customer-facing content from your knowledge base

Reduce handle time by quickly resolving tickets using knowledge base

Provide instant answers with an embedded chatbot for customers

Enhance commercial team productivity with instant answers via Slack

Automate repetitive questions to ease the burden on technical teams

FAQ from Kili

What is Kili?

Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company's knowledge to provide personalized and accurate responses.

How to use Kili?

To use Kili, you can sign up and create an account. Once signed in, you can import your existing knowledge base and documents to enable Kili's AI assistant. You can use Kili internally or externally by drafting help articles, customer-facing communication, or deploying a chatbot via API. Kili also learns from your feedback to improve over time.

Do you provide access to GPT4?

Yes, Kili provides access to GPT4 for answering questions.

What data can I use for my Assistant?

You can use your existing knowledge base, documents, CSVs, webpages, databases, and APIs to train and enable your Assistant.

What is included in the Free Plan?

The Free Plan includes 100,000 tokens, 50 credits/month, 1 user, and 1 assistant.

Is there a word limit for each source?

There is no mention of a word limit for each source.

What counts as a credit?

A credit is a measure of the cost for answering a question using a specific model, such as GPT4 or GPT3.5. For example, answering a question using GPT4 costs 10 credits.

Can I embed Kili within my product?

Yes, you can embed Kili within your product using the provided API.

Can I use Kili within my organisation?

Yes, you can use Kili within your organisation to provide customer support and improve productivity.

Do you provide API access?

Yes, Kili provides API access for integrating with other systems and applications.