FAQ from Kili
What is Kili?
Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company's knowledge to provide personalized and accurate responses.
How to use Kili?
To use Kili, you can sign up and create an account. Once signed in, you can import your existing knowledge base and documents to enable Kili's AI assistant. You can use Kili internally or externally by drafting help articles, customer-facing communication, or deploying a chatbot via API. Kili also learns from your feedback to improve over time.
Do you provide access to GPT4?
Yes, Kili provides access to GPT4 for answering questions.
What data can I use for my Assistant?
You can use your existing knowledge base, documents, CSVs, webpages, databases, and APIs to train and enable your Assistant.
What is included in the Free Plan?
The Free Plan includes 100,000 tokens, 50 credits/month, 1 user, and 1 assistant.
Is there a word limit for each source?
There is no mention of a word limit for each source.
What counts as a credit?
A credit is a measure of the cost for answering a question using a specific model, such as GPT4 or GPT3.5. For example, answering a question using GPT4 costs 10 credits.
Can I embed Kili within my product?
Yes, you can embed Kili within your product using the provided API.
Can I use Kili within my organisation?
Yes, you can use Kili within your organisation to provide customer support and improve productivity.
Do you provide API access?
Yes, Kili provides API access for integrating with other systems and applications.