FAQ from Guest Guru
What is Guest Guru?
Guest Guru is an AI-driven messaging assistant built for short-term rental hosts. It automatically responds to guest messages across platforms like Airbnb, Booking.com, and VRBO, reducing response time and improving guest satisfaction.
How do I set up Guest Guru?
Simply link your booking accounts through the Guest Guru dashboard. Once connected, the AI begins managing guest conversations immediately, learning from your feedback to refine future replies.
Which platforms does Guest Guru work with?
Guest Guru integrates seamlessly with top OTAs including Airbnb, Booking.com, and VRBO, enabling unified message management from one central interface.
Does the AI improve over time?
Yes, Guest Guru uses machine learning to analyze past interactions and host feedback, continuously enhancing its understanding and response quality.
Can I personalize the AI’s communication style?
Absolutely. You can tailor the tone, language, and key messaging to match your brand or personal hosting approach, ensuring authentic guest interactions.
Does Guest Guru send automated replies to common questions?
Yes. The tool supports pre-set templates and dynamic auto-responses for frequently asked topics such as check-in instructions, Wi-Fi details, and house rules.
Who should use Guest Guru?
Guest Guru is ideal for individual Airbnb hosts, vacation rental owners, and property management companies looking to scale operations efficiently while maintaining excellent guest communication.