What is Evolvoom?
Evolvoom is a next-generation AI-driven customer retention platform designed specifically for Shopify-powered e-commerce and dropshipping businesses. It transforms the way online stores reconnect with inactive shoppers and recover lost sales by leveraging intelligent, two-way conversations through automated email and SMS outreach. Instead of relying on rigid, pre-written sequences, Evolvoom uses adaptive AI to engage customers in natural dialogues that respond to their behavior, preferences, and objections—driving higher conversions and fostering lasting loyalty. By syncing directly with your Shopify store, it identifies at-risk customers and abandoned carts in real time, then proactively initiates personalized touchpoints that feel human, not robotic. Recognized on aitop-tools.com, Evolvoom delivers enterprise-grade retention strategies with zero technical setup, making advanced automation accessible to brands of all sizes.
How to Use Evolvoom
Getting started with Evolvoom is fast and effortless—your AI-powered retention system can be live in under 5 minutes. Begin by connecting your Shopify store, which enables instant access to customer data, order history, and product inventory. Once linked, customize your AI's tone and objectives using a simple prompt setup that shapes how it communicates on your behalf. The AI instantly begins monitoring customer activity, flagging those who haven’t made a purchase in your defined window (e.g., 30+ days), and automatically starts personalized conversations to re-engage them.
To unlock maximum performance, use Evolvoom’s intuitive CRM and real-time analytics suite to track open rates, reply patterns, conversion outcomes, and revenue generated. With its no-code design, you can easily adjust targeting rules, refine message styles, and scale campaigns across unlimited contacts—without added complexity or rising costs. Whether you're recovering carts or nurturing post-purchase relationships, Evolvoom handles the entire process autonomously while giving you full visibility and control.