FAQ from CX Assist
What is CX Assist?
CX Assist is an AI-powered tool that automates email communication by generating smart, personalized responses, helping teams manage customer inquiries more efficiently and effectively.
How to use CX Assist?
To begin using CX Assist, upload your company’s knowledge base, configure your email handling preferences, and let the AI-powered assistant manage incoming emails with precision and speed.
What is CX Assist and what does it do?
CX Assist acts as a virtual email assistant that uses trained data to respond to customer emails in a timely and accurate manner, mimicking human-like understanding and tone.
How does CX Assist use AI to respond to emails?
CX Assist utilizes advanced AI models to interpret incoming messages and craft appropriate responses based on predefined content and contextual understanding, ensuring each reply aligns with your brand’s voice and standards.
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