FAQ from Crowdscope
What is Crowdscope?
An intelligent tool that locates social media users experiencing problems your business can resolve—turning online conversations into customer opportunities.
How to use Crowdscope?
Input a common customer pain point, and Crowdscope delivers a curated list of individuals discussing that issue, enabling proactive engagement.
How does Crowdscope work?
Leveraging advanced natural language processing, Crowdscope monitors social platforms for sentiment, context, and intent to match your solution with those actively seeking help.