FAQ from Convictional
What is Convictional?
Convictional is an AI-driven marketplace automation solution that enables retailers and distributors to launch and manage multi-vendor B2B or B2C marketplaces. It simplifies supplier onboarding, automates dropship operations, and ensures seamless integration across eCommerce ecosystems.
How to use Convictional?
To use Convictional, businesses create an account and begin inviting suppliers to join their network. Once connected, they can automate product syncing, pricing, inventory management, and order fulfillment. The platform supports integration with major eCommerce systems and offers guided setup via its AI assistant, Eddy, ensuring smooth adoption and daily operation.
What is Convictional's standard pricing model?
Convictional offers two primary pricing models: one based on a combination of software usage fees and a percentage of revenue, and another based solely on a revenue share. These models are designed to align with business growth and scalability needs.
Does Convictional offer alternate pricing models?
Yes, eligible businesses can opt for alternative pricing structures, such as a SaaS-only fee model. Custom plans are also available for enterprises with unique requirements. Reach out to the sales team for tailored solutions.
What are merchandised products? How much do you charge for merchandised products?
Merchandised products are those enhanced using Convictional’s automation rules—such as optimized titles, descriptions, tags, or image formatting—to improve consistency and performance. There is no additional charge for applying these merchandising automations; they are included in the platform’s core functionality.
How long does it take to implement Convictional?
Integration with modern eCommerce platforms typically takes 15 minutes or less. Custom implementations may require additional configuration, but Convictional’s support team provides hands-on assistance to ensure a swift and successful rollout. Subsequent vendor connections become progressively faster after initial setup.
Why should I choose Convictional over other competitors?
Unlike many competitors, Convictional offers full SKU synchronization, flexible pricing controls, advanced merchandising automation, and true two-way data flow. Its focus on interoperability and operational efficiency helps businesses reduce manual work, avoid overselling, and grow GMV sustainably.
I’m a Seller and my partner invited me to Convictional. How do I get started?
Sellers can get started by accepting the invitation email, creating an account, connecting their eCommerce platform or catalog, and configuring product pricing and availability for their buyer partners. A step-by-step onboarding guide is available to assist throughout the process.
I’m a Buyer and I want to sign up and invite my partners to join the platform. How do I get started?
Buyers can begin by signing up on the Convictional website, completing the onboarding setup, and then inviting suppliers to join the network. The platform guides users through each step, from integration to product catalog alignment and order automation.
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Convictional Support Email & Customer service contact & Refund contact etc.
For customer support, reach out to: [email protected]. For additional contact options, visit the contact us page (https://www.convictional.com/contact).
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Convictional Company
Company Name: Convictional
Learn more about Convictional at the about us page (https://www.convictional.com/about).
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Convictional Login
Access your account at: https://app.convictional.com/login
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Convictional Pricing
View pricing details at: https://www.convictional.com/plans
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Convictional LinkedIn
Follow Convictional on LinkedIn: https://www.linkedin.com/company/convictional