FAQ from Chaterimo
What is Chaterimo?
Chaterimo is a revolutionary customer care chatbot powered by AI and ChatGPT.
How to use Chaterimo?
Utilize Chaterimo for instant and personalized assistance with all your queries.
Which ChatGPT models are you using?
Choose from a range of ChatGPT models including gpt-3.5.turbo 4k, gpt-3.5.turbo 16k, gpt-4 8k, or gpt-4-1106-preview 128k, with gpt-3.5.turbo 16k being recommended for its speed, affordability, and token capacity.
Why do I need to provide my OpenAI API key for the paid programs?
Chaterimo integrates directly with OpenAI's advanced language model to provide high-quality chatbot services. Your API key ensures fair billing and avoids rate limits, maintaining secure communication with OpenAI servers.
Can I create multiple chat widgets that support multiple languages?
In paid plans, you can create multiple chat widgets with different languages, appearances, and settings.
How can I create a knowledge-base on Chaterimo?
Build your knowledge-base by adding text, extracting content from websites, uploading documents, or importing XML product feeds directly to Chaterimo.
How does OpenAI handle the data I pass to the API?
OpenAI ensures that data passed to the API is not used for model training and can be deleted at the user's discretion, granting you full control over your data.