FAQ from ChatBotKit
What is ChatBotKit?
ChatBotKit is an AI-powered platform that allows both developers and non-developers to easily build chatbots that communicate with users using natural language. Our platform enables you to create conversational AI chatbots using your own data and deploy them on various platforms, including websites, Slack, and Discord. With ChatBotKit, you can enhance customer engagement and simplify tasks without the need for complex coding.
How to use ChatBotKit?
Using ChatBotKit is simple! Just follow these steps:
1. Sign up for a monthly membership by clicking the 'Get Access' button on our homepage.
2. Create an account and log in to our platform.
3. Build your AI chatbot using our intuitive template wizard, customizing its responses and abilities.
4. Integrate your chatbot with messaging platforms like Slack, Discord, and WhatsApp.
5. Embed your chatbot on your website using our widget integration.
6. Review and reference chat history to ensure your chatbot has the necessary information.
7. Manage and organize your chatbot's data through custom datasets.
8. Enhance your chatbot's abilities by creating custom skillsets.
9. Explore advanced features such as contact collection, GPT-4 support, sitemap integration, document importing, media file importing, and more.
10. Rest easy knowing that your data is secure and private with our robust measures and privacy controls.
11. Need assistance? Our customer support team is here to help you every step of the way.
How do I use a chatbot?
Using a chatbot is as easy as typing your questions or statements into the chat window. The chatbot will generate a response based on the information it has been programmed to understand.
Is there a cost to use the chatbot?
Our monthly membership includes access to all chatbots and their features. While some advanced features or services may have additional fees, you can contact us for more information.
How do I sign up for a monthly membership?
To sign up for a monthly membership, simply click the 'Get Access' button on our homepage and follow the prompts to create an account.
Do you offer custom pricing plans?
Yes, we do! If you require a custom plan, please contact our team through the 'send us an email' button on our homepage. We will be delighted to discuss your needs and create a plan tailored to your requirements.
Do you offer free trials?
Absolutely! We are happy to offer free trials upon request. If you would like to try out our service before committing to a membership, please contact our team through the 'send us an email' button on our homepage, and we will be glad to set up a free trial for you.
How do I cancel my monthly membership?
To cancel your monthly membership, please contact our customer support team through the 'send us an email' button on our homepage. They will assist you with canceling your membership and addressing any other questions you may have.
Can I get a refund if I am not satisfied?
If you are not satisfied with our service, you can request a full refund within the first 14 days. Please contact us through the 'send us an email' button on our homepage to initiate the refund process.
How do I contact customer support?
For any questions or assistance, you can contact our customer support team by clicking the 'send us an email' button on our homepage. We are always here to help, including providing developer support.