FAQ from BuyLensAI
What is BuyLensAI?
BuyLensAI is not just a bookmark—it’s your AI shopping co-pilot. It intelligently saves, structures, and surfaces the products you care about, helping you shop smarter, not harder.
How to use BuyLensAI?
1. Install the Chrome extension.
2. Click the BuyLensAI icon on any product page.
3. Let our AI do the heavy lifting—capturing rich metadata automatically.
4. Organize, analyze, share, and buy—all from your unified Shopping Hub.
Is the Extension compatible with all browsers?
Currently optimized for Google Chrome. We’re actively developing support for Edge and Firefox—with Safari coming soon.
What is a token and how does it work?
A token = one AI-powered product scan. New users receive 10 free tokens to explore. Subscribers get 50 tokens/month—resetting automatically. Unused tokens expire monthly to ensure fairness and system performance.
How accurate is the item detection?
Leveraging multimodal AI trained on millions of product pages, BuyLensAI achieves >92% accuracy across major retailers. For edge cases—like dynamic pricing or minimalist layouts—you can manually refine titles, prices, or tags in your dashboard.
Can I share my items?
Absolutely. Generate private or public links for individual items—or entire themed collections (e.g., “Kitchen Renovation Ideas” or “Birthday Gifts for Mom”). Share via email, Slack, WhatsApp, or social media.
What payment methods are accepted?
We use Stripe—PCI-DSS compliant and trusted globally—to securely process Visa, Mastercard, American Express, Apple Pay, and Google Pay.
Is this extension safe?
Yes—privacy-first by design. BuyLensAI never runs in the background, doesn’t track browsing history, and only processes data when you click the icon. All captured data stays encrypted and under your control.
Can I cancel my plan?
Yes—cancellation is instant and self-serve. Your Pro features remain fully active through the end of your current billing cycle, with no prorated charges.
Can I get a refund?
Due to the digital nature of the service and immediate access to features, BuyLensAI follows a no-refund policy after purchase or renewal. Free tokens and trial access allow thorough evaluation before subscribing.