Aide - AI Integrations for Customer Support Introduction

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What is Aide – AI Integrations for Customer Support?

Aide is purpose-built to accelerate customer support — not just automate it. As an intelligent AI integration layer, it sits seamlessly atop your existing tools (like Zendesk or Front) to surface context-aware insights, predict resolution paths, and empower agents with real-time, actionable intelligence. The result? Faster first responses, fewer escalations, and consistently empathetic, on-brand support — all without overhauling your workflow.

How to use Aide – AI Integrations for Customer Support?

Getting started with Aide takes minutes, not weeks. Connect it to your helpdesk via secure, one-click integrations. Once live, Aide begins learning from your historical tickets and agent interactions — instantly identifying intent, surfacing relevant knowledge, and recommending next-best actions. No manual tagging, no complex setup: just smarter support, activated.