FAQ from Abby Clinic - Chrome Extension
What is Abby Clinic?
Abby Clinic is an AI tool built specifically for allied health and medical clinics—turning everyday patient SMS exchanges into actionable, context-aware updates inside Cliniko, all via a secure, browser-based extension.
How to use Abby Clinic?
After installing the extension, authenticate your Cliniko credentials, enable permissions for SMS parsing (with full user consent), and watch as Abby interprets replies like “Can I move Friday's 3pm to Monday?” and auto-updates your schedule and notes.
Is patient data stored securely?
Yes—Abby Clinic follows strict privacy-by-design principles: no raw SMS content or PHI is retained. Only anonymized, encrypted metadata (e.g., appointment ID, intent tag, timestamp) is processed transiently to drive automation.