FAQ from wesupplyAI
What is wesupplyAI?
wesupplyAI is a purpose-built AI platform that delivers production-ready machine learning models via simple subscription—fully engineered, hosted, and maintained so businesses can deploy intelligent automation without needing in-house data science expertise or infrastructure investment.
How to use wesupplyAI?
You start with a strategic alignment call, then move into secure data onboarding and model co-development. Within ~14 days, you receive a validated model and its corresponding API—complete with documentation, monitoring dashboards, and support channels. Integration takes hours—not months.
What does “limitless requests” actually mean?
It means no artificial caps. Your API endpoints run on auto-scaling infrastructure—handling traffic spikes seamlessly while maintaining sub-200ms latency. You pay for the model, not per-call quotas.
How quickly can I go live?
From signed agreement to first API call: typically under two weeks. Performance benchmarks are shared before go-live—so you approve the model’s readiness before integration begins.
Why choose wesupplyAI over hiring internally?
Hiring senior ML talent costs €120K+ annually per role—and scaling infrastructure adds complexity and risk. wesupplyAI bundles expertise, tooling, security, and maintenance into one predictable monthly fee—ideal for focused, high-impact AI use cases.
Which model types do you support?
We specialize in supervised learning: regression (e.g., forecasting, pricing) and classification (e.g., churn prediction, anomaly detection). All models are interpretable, auditable, and optimized for operational performance—not just statistical accuracy.
What if my model doesn’t meet expectations?
We iterate—free of charge—until performance thresholds are met. If goals remain unattainable due to data limitations or problem constraints, we’ll transparently advise alternatives—or pause the subscription with no penalty.
How is my data protected?
Your data never leaves our secure, isolated tenant environment. We enforce encryption at rest and in transit, strict access controls, regular third-party security audits, and optional data anonymization support—ensuring compliance with EU and global privacy standards.
Can I add more models later?
Absolutely. Each new model requires its own subscription plan—but all share the same secure infrastructure, dashboard, and support experience. Bundled plans are available for multi-model deployments.
Who owns the IP?
The trained model and its API are licensed exclusively to you for operational use. The underlying architecture, training methodology, and platform IP remain with wesupplyAI—ensuring consistent quality, security, and innovation across all clients.
Who’s behind wesupplyAI?
Founded by Ronald van der Veen (ex-SAP, infrastructure & MLOps architect) and Tim de Boer (PhD in applied ML, former lead data scientist at Fortune 500 insurers), wesupplyAI combines deep engineering rigor with real-world business AI deployment experience.
Do you offer refunds?
Because each subscription initiates immediate model development and resource allocation, refunds aren’t offered. However, you may cancel anytime—your API remains active through the end of your billing cycle, with no further charges.
