FAQ s.
Key Features From Re:amaze
Inbox: Streamline customer support with a shared inbox helpdesk for all your communication channels.
Chat: Enhance customer engagement with live chat, automated messaging, chatbots, and even video calls on your website or web app.
Chatbots: Automate business processes and capture valuable leads with pre-built and customizable chatbots.
Push Campaigns: Boost re-engagement and increase sales by sending targeted push notification campaigns to your customers.
AI: Leverage the power of artificial intelligence to streamline responses, create content, and summarize information for faster support.
FAQ: Provide self-service options to your customers with a customizable and embeddable FAQ center.
Status Page: Keep your customers informed by promptly alerting them during incidents or outages.
Live: Maximize sales opportunities with real-time customer activity monitoring and personalized messages.
FAQ from Re:amaze
What is Re:amaze?
Re:amaze is a comprehensive customer service platform that combines live chat, helpdesk, and other essential features to support online businesses.
How do I use Re:amaze?
To start using Re:amaze, create a free account and explore its extensive range of features. You can centralize all your customer support channels, automate routine tasks, manage multiple businesses from one place, provide real-time chat support, track customer activity, and educate your customers using the built-in help centers and FAQs.
What are the core features of Re:amaze?
Re:amaze offers a variety of core features, including a shared inbox helpdesk, live chat with automated messaging and video calls, customizable chatbots, targeted push campaigns, AI capabilities, a customizable FAQ center, a status page for incident alerts, and real-time customer activity monitoring.
Can I manage multiple businesses with Re:amaze?
Absolutely! Re:amaze enables you to easily manage customer conversations from multiple storefronts or websites, ensuring a seamless and efficient helpdesk experience.
Does Re:amaze have a mobile app?
Yes, Re:amaze provides mobile apps for both iOS and Android devices, allowing you to stay connected with your customers even while on the move.
Can I integrate Re:amaze with other apps?
Yes, Re:amaze offers integrations with popular apps, ensuring smooth workflow integration and collaboration within your team.
How can Re:amaze help me educate my customers?
Re:amaze offers built-in help centers and customizable FAQs, empowering you to educate your customers effectively. You can display these resources on your website, within chat conversations, and leverage them to enhance your chatbot capabilities.
Is Re:amaze suitable for businesses of all sizes?
Absolutely! Re:amaze caters to businesses of all sizes, whether you have a single storefront or multiple brands.
Can I try Re:amaze for free?
Yes, Re:amaze offers a free 14-day trial without requiring any credit card information. Sign up now and explore the platform before selecting a pricing plan that best suits your needs.
