
What is Help.center?
Help.center is an intelligent AI-driven platform designed to transform how businesses deliver customer support. By integrating advanced natural language processing, it turns your knowledge base into a dynamic, self-updating support ecosystem. With built-in conversational search and real-time chat capabilities, Help.center empowers users to get immediate, accurate answers—without ever leaving your site.
How to use Help.center?
Getting started with Help.center is simple. Just customize your branded support hub at yourcompany.help.center and sync your existing help articles. Once live, visitors can interact with the AI-powered search bar to instantly retrieve relevant solutions. Embed the sleek AI chat widget on your main website to offer proactive, 24/7 assistance. As customers engage, the system learns from your content and interactions, becoming smarter over time. This enables faster resolutions, lowers dependency on human agents, and boosts overall user satisfaction.